Online learning has had benefits in almost every sector across the board, creating accessibility and cutting costs for individuals and organizations looking to expand their skill set. This remote approach to learning has not only helped those wanting to learn, but those wanting to share their knowledge with the world.
Human Resources is one area of business that has seen tremendous growth and innovation in recent years. Elearning and online training can help HR professionals do their jobs better and improve employee engagement. Here’s how:
One of the main benefits that the Human Resources aspect of business has experienced due to the dedicated innovation and technological advances in that field is the array of new, exciting tools. However, the introduction of new tools often comes with a learning curve that isn’t always properly addressed by an organization instilling changes to how things are done.
Take, for example, the Humanity that can streamline employee scheduling and create a centralized communication system. While the system is easy to navigate, it has a lot more available than meets the eye. Management might use it to create a central system for scheduling and payroll, without realizing they can empower their employees to submit vacation requests and shift changes with their coworkers.
Online training and courses can help HR (and businesses) unlock the potential of the various recruiting software to help with hiring. In many cases, users don’t know what they don’t know. By engaging in an online training course, an HR professional can find out how to use the tools available to them in a way that benefits all involved.
Continuing education and lifelong learning are essential for people in all areas. When considering HR and recruiting specifically, continuing education is critical. The way people were managed in a business setting twenty years ago is vastly different from how people are managed now.
Additionally, a new generation (the millennials) is taking over the workforce while another (the baby boomers) reaches retirement age. As the middle generation (Gen X) is significantly smaller than its predecessor and successor, leaving a significant employment gap. Generally speaking, all three of these generations have different styles and beliefs about work.
Continuing education through online courses can help HR professionals and recruiters navigate this rocky road without being called away from their job. This is especially important for Generation X HR professionals who would not have received many insights into navigating this shift in the workforce.
By being able to upgrade their skills without returning to school or losing income, HR professionals can learn to adjust their hiring strategy to help hire and adapt to the lost knowledge of the Baby Boomer generation.
As previously mentioned, the evolving landscape of hiring and recruiting is largely driven by technology and innovation. In a recent study by McKinsey Global Institute, it was discovered that AI developments will potentially have trillions of dollars of economic value in the industries evaluated. As such, there’s been a huge push to find a balance between humanity and computers by creating a stronger company culture and a more human workplace.
As counterintuitive as it may sound, online training can help HR professionals face the challenges of today and learn to help others leave their silos and interact positively. In doing so, they help cultivate a company culture that attracts top talent during the hiring and recruiting process.
During the 2018 Mercer Global Talent Trends study, a few key aspects of a business that top talent looks for when deciding where to work were identified. These include flexibility and a sense of purpose, in addition to using technology in a meaningful way. Through online learning, HR representatives can help create a workplace that meets those metrics.
Hiring is no longer about filling a position. There’s a lot of focus put into being proactive about reducing turnover, by ensuring that the right person is in the right role. For hiring managers to be able to do this, they need to know the nuances and benefits of various assessment tools, such as the BIG 5 test and the Hogan test.
By learning how to implement these skills tests while screening candidates, HR professionals will be able to find the right person to fit into the overall company culture in addition to being able to do the role. Developing this analytical ability through online training is similar to learning to use tools more effectively. However, in this case, the focus is less on making the job easier by implementing automation and more on the people being hired, specifically.
Designated HR professionals aren’t the only ones who will benefit from online training in the HR spectrum. Additionally, they’re not the only people who have to deal with the challenges of hiring new employees.
Small businesses often lack a designated HR professional, leaving all of the hiring and employee management skills to the business owner and leaders throughout the organization. Online training and courses in HR management– from how to hire the right people to how to navigate conflicts– can help these individuals fill the gap left by not having an HR professional on staff.
Through online courses and training, small business owners can learn the various steps of the hiring process and how to yield a positive bank of candidates. This training can also help them identify what questions to ask, what to look for, and how to make a great impression as a business. By developing these basic HR skills, small businesses will be able to effectively manage their people, outsourcing to a contractor only when absolutely necessary.
Needless to say, online training and courses have created ample opportunity for personal and professional development in the business world, particularly in Human Resources.