The state of AI in customer education 2026
December 9th
Apple
Google
Outlook
Outlook.comLook beyond the AI hype in customer training
Get the real picture of AI in customer education
Benchmark your strategy against industry leaders
Turn insights into action, start the year strong
Meet your hosts
Panos has a Ph.D. in Educational Technology and extensive work experience as a software engineer, e-learning researcher, and science educator. Before following the startup route, he worked in the European Parliament as a policy adviser for research and innovation.
Under his leadership, LearnWorlds raised $32M from Insight Partners and evolved into a high-growth scaleup with over 150 employees and more than 12,000 customers worldwide.
Mia has 10+ years of experience in content and product marketing for B2B SaaS. She's been learning online ever since she got internet access.
In 2021, she helped build the customer academy for Lokalise, the leading localization platform.
Her background in Comparative Literature taught her to think deeply about stories, ideas, and what truly connects people. She writes about books, learning, humans, AI, and technology.
Elise brings over a decade of experience in SaaS Sales, Account Management, and Customer Success, spanning industries like data analytics, compliance, and emerging research.
From Silicon Valley to EMEA, she's built data-driven strategies that turn insights into growth while keeping empathy for customers at the core. At LearnWorlds, she helps customers build thriving online businesses and design meaningful, learner-centered experiences that inspire.
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