on-demand expert webinar

How we built a smarter academy 10x faster

We turned our knowledge base into an on-demand customer training academy—all without a production team or big budget. Discover the AI tools, editing workflow, and framework we used so you can too.

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Borrow our blueprint

In this behind-the-scenes session we’ll show you how to:

Turn raw support articles into production-ready video scripts

Create high-quality narration without a voiceover artist

Sync screencasts and audio for a seamless learning experience

Build a scalable system to produce courses at speed

Work around the real limits of today’s AI tools

Meet the team behind the rebuild

With over 40 years of combined experience in elearning, these are the minds shaping how AI meets instructional design.

George Palaigeorgiou

CPO & Co-Founder

Eliza Cani

Learning Designer Expert

Xenia Spanaki

Learning Designer Expert

FAQs

How is AI used in customer education?

AI helps solve big challenges like scale, personalization, and engagement. It’s being used to tailor content, automate responses, and build adaptive learning paths—freeing people up to work on what’s most important. In this webinar, we’ll show you how to use AI to create on-demand video-led academies, without big production budgets.

Who should attend this webinar?

Anyone that wants to improve their customer education strategies using AI. So this is perfect for you if you’re in L&D, marketing, and customer success or support. But really, it’s open to everyone.

How long is the webinar, and is it interactive?

It’s one hour long and there will be interactive elements where we’ll ask for your input. There will also be a Q&A at the end.

Do I need any specific background knowledge to attend?

No, not at all.

Will there be any resources provided post-webinar?

Yes. You’ll get a recording of the webinar and an ebook that dives even deeper into the process.