Customer Education
What is a training budget and why is it important?
It’s the most wonderful time of the year—budget planning. While it might not be as exciting as launching a new product or celebrating a milestone, preparing your training…
Customer Education
Top 8 customer community software in 2025
Customer education encompasses a wide range of activities and initiatives, from knowledge bases and online courses to community building. Interactive and engaging customer communities can do way more…
Customer Education
7 Best Business Budgeting Software for Your Customer Training Needs
Customer education has numerous benefits for your business. In fact, according to a TSIA Training/Adoption survey, 87% of customers who receive customer training work with the product more…
Customer Education
Top 8 customer onboarding LMSs in 2024
Customer onboarding is an integral part of the customer journey and is key to establishing a long-term, successful relationship between businesses and their clients. A well-executed onboarding process…
Customer Education
Training and Activity Matrix: Visualize Learners’ Progress at a Glance
Who doesn’t love to mix, match, and pivot intricate data to extrapolate a “quick” overview of how enrollments and completions are doing in their online academy? No one,…
Customer Education
Key Benefits of Customer Education: Why It’s Essential for Business Success
Customer education has quickly moved from a business bonus to a business essential. In fact, organizations spend approximately 174.3% more annually (about $1.1 million on average in 2024)…
Customer Education
What is Customer Education: A Comprehensive Guide for Businesses
Imagine your customers are so confident in the value of your product that switching to a competitor isn’t even an option. Not only do they have the know-how…
Customer Education
How to Build a Customer Education Program From Start to Finish
When it comes to attracting, engaging, and retaining customers, customer education stands out as one of the most effective and long-term solutions. By integrating a customer education program…
Customer Education
Customer Education: 7 Top KPIs to Measure Success
Most products have a learning curve, especially SaaS products that can be relatively complex and hard to set up. Unless you help your customers discover the full capabilities…
Customer Education
10 Best Customer Education Platforms for 2025
Customer education should be part of every customer success and marketing strategy. Being a rather broad term, customer education can refer to offering educational resources to attract and…
Customer Education
How to Measure Customer Training ROI: 15 KPIs to Keep an Eye on
Return on investment (ROI) is a major concern for any business, especially when they invest significant resources. When it comes to customer training programs, the investment can be…