FREE LIVE PANEL + COMMUNITY EVENT

Smaller teams, bigger impact: Scaling customer education without burning out

Join us for a lively, down-to-earth conversation about how customer education teams are doing more with less. Hear real stories from leaders who have built impactful academies with small teams, smart workflows, and a touch of AI magic.

Followed by a community networking session where you can connect with peers and share what has worked for you.

November 20th

10 AM PT | 1:00 PM ET | 6:00 PM UK

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Join us for a lively, down-to-earth conversation about how customer education teams are doing more with less. Hear real stories from leaders who have built impactful academies with small teams, smart workflows, and a touch of AI magic.

Followed by a community networking session where you can connect with peers and share what has worked for you.

November 20th

10 AM PT | 1:00 PM ET | 6:00 PM UK

What to expect

This live session brings together customer education leaders who have mastered the art of doing more with less.
You will hear honest stories and practical strategies from teams that have scaled their programs efficiently while maintaining quality and balance.

You will:

Hear how leading teams decide what truly matters and protect their focus

Explore how automation and modular design help scale impact sustainably

Connect with peers who are solving similar challenges

Leave with new ideas, fresh perspectives, and a network of professionals you can learn from

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Meet your hosts

Vicky Kennedy

Founder Echtus, manager
Customer Education Org

Antony Leeming

Head of Customer Education,
Beyond Now

Elise Joy Allan

VP of Customer Experience,
LearnWorlds

FAQ

Who should attend this event?

Anyone who wants to connect with others in the customer education community, share experiences, exchange ideas, and pick up practical tips from peers.

Is this interactive?

Yes. After the panel, you will join small breakout discussions with peers to share ideas, challenges, and best practices.

How long is the event?

Approximately 75 minutes, including the networking session.

Will there be a recording?

No. This is a live, community-focused event designed for real-time participation and connection.

What if I do not have much to share, or prefer not to speak?

That is completely fine. You are welcome to join, listen in, and take part in a way that feels comfortable. Many attendees come simply to get inspired and learn from others.

Be part of the community that’s redefining customer education.

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