eLearning Strategies
Learning Goals & Objectives in Course Design: How To Prepare a Great Lesson Plan (2024)
8 min
Customer Education
The real reasons customer success doesn’t scale (and what to do about it)
Key takeaways Customer success doesn't scale when knowledge lives in individual conversations rather than reusable systems. The core problem is inconsistent onboarding, content that can't keep pace with…
Customer Education
Stop sending one-size-fits-all onboarding emails
Key takeaways One-size-fits-all onboarding emails fail because they ignore differences in customer maturity, use case, role, industry, and learning preferences. Replace linear email sequences with self-directed learning pathways…
Customer Education
Is your onboarding playbook costing you renewals? Here’s how to fix it.
Key takeaways Adoption stalling after a few months, supports tickets surging, and low activation and feature usage are signals your onboarding playbook is broken. Outdated, static, and one-size-fits-all…
Business Growth
Comparing LMS vs CMS vs LCMS: A comprehensive guide
As an educator who got to experience both the traditional classroom and the world of online learning, I realized quite early (luckily) that teaching online is more than just the content you provide...
Course Selling & Marketing
37 AI writing tools to create and market your online course
Creating courses is a process that starts with content writing. The educational content you build for your learners is the foundation of all the learning experiences you want…
AI
Top 5 AI elearning authoring tools to simplify content creation in 2026
You don’t need me to tell you AI has completely changed the face of educational content creation. It’s there, clogging up your social media feeds and deep in…
Business Growth
Best 8 platforms to sell training videos online
Last week, I was jumping around the internet searching for online courses on generative engine optimization, or GEO. The topic itself is important—at least to me—but I was…
Business Growth
7 top affordable LMS solutions to enhance your training programs
Using a Learning Management System (LMS) for corporate training is almost as essential as offering training itself. Whether you’re training employees, customers, partners, or all these audiences, an…
Course Selling & Marketing
5 popular monetization strategies for online courses
The demand for online learning extends beyond academic education and workplace skills. People seek fulfilling hobbies, explore topics that expand their perspectives, and pursue personal development through structured…
Customer Education
How to launch a customer academy on a lean CS team in 30 days
Key takeaways A focused four-week roadmap can help you build a customer education academy that delivers results even if you are a lean team. Identify your most urgent…
Course Selling & Marketing
How to make a course to sell: The ultimate guide for 2026
The elearning market is expected to reach $319 billion by 2029 (Source: Elearning Statistics). Whether you're looking to generate additional income, establish expertise in your industry, or build…