The 7 Best Customer Education Platforms (2023)
Looking for the perfect customer education platform? Check out our extensive list of top 7 customer training platforms for 2023, designed to help you make an informed choice that aligns with your business needs and goals.
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LearnWorlds - Users' Choice!
LearnWorlds is the leading cloud-based LMS for customer, partner, and employee training. With its comprehensive features, LearnWorlds empowers you to captivate your audience effortlessly. Create multimedia-rich content and enhance engagement with interactive videos and eBooks. Conduct live sessions seamlessly through Zoom and Webex integrations.
Discover the exceptional assessment engine and reward your customers with the platform's certificate builder, while monetizing your program. Build your website with ease using the visual drag-and-drop builder, complete with custom domain and branding options through 100% white labeling. Benefit from the dedicated LearnWorlds customer support team, a vast resource library, and daily webinars.
Monetize your programs effectively with LearnWorlds' integration capabilities for email marketing tools, payment gateways, BN/PL services, and flexible payment plans with bundles and coupons. Stay on top of learner behavior and course sales with comprehensive and customizable reports.
Technical features include SCORM compliance, API support, multiple languages, B2B licensing, custom user roles, and seamless integration with popular tools. Experience LearnWorlds' transparent pricing and unlock a world of training possibilities.
Discover the exceptional assessment engine and reward your customers with the platform's certificate builder, while monetizing your program. Build your website with ease using the visual drag-and-drop builder, complete with custom domain and branding options through 100% white labeling. Benefit from the dedicated LearnWorlds customer support team, a vast resource library, and daily webinars.
Monetize your programs effectively with LearnWorlds' integration capabilities for email marketing tools, payment gateways, BN/PL services, and flexible payment plans with bundles and coupons. Stay on top of learner behavior and course sales with comprehensive and customizable reports.
Technical features include SCORM compliance, API support, multiple languages, B2B licensing, custom user roles, and seamless integration with popular tools. Experience LearnWorlds' transparent pricing and unlock a world of training possibilities.
Pros
- Intuitive UI for administrators & users
- White-labeled option with customizable website templates
- Multimedia and interactive content
- ILT, blended, drip-fed, and cohort-based courses
- Advanced Assessments, Gradebook & Certificate Builder
- NPS surveys & Qualification Questions
- Native, no-code mobile app for iOS and Android
- Unlimited users
- Multi-tenancy
- Multiple integrations
- Free premium support
- Sales & marketing tools
- B2B licensing
- Advanced reporting and analytics
- Personalization through user tagging
Cons
- Learning curve due to multiple features
- No free plan
Pricing Plans
30-day free trial
Starter plan: $29/month
(plus $5 per course sale – save up to 20% if billed annually upfront)
Pro trainer plan: $99/month
(No transaction fees, 5 admins/instructor – save up to 20% if billed annually upfront)
Learning Center: $299/month
(No transaction fees, 20 custom user roles – save up to 20% if billed annually upfront)
High volume & Corporate:
Contact LearnWorlds to book a demo and discover more
Thought Industries
Thought Industries is a versatile customer training software that offers a drag-and-drop website builder and white labeling. However, the platform lacks user-friendly navigation, a mobile app, and has high pricing, although it does allow offline access to educational content.
Pros
- Progress bar
- Multi-tenancy
- Easy content repurposing
- Rich gamification
Cons
- No mobile app
- Unclear pricing
- Not particularly intuitive
- Limited reporting capabilities
Pricing Plans
Thought Industries doesn’t mention its pricing on its website. You can request custom pricing after submitting a relevant form.
*Pricing information was retrieved from Thought Industries on January 27, 2023.
Skilljar
Skilljar is a dedicated customer education software that offers eCommerce and extended analytics features, including subscription sales, payment gateway integrations, and flexible pricing. While it offers customizable templates and responsive design, it lacks a mobile app and has limitations in course building and report customization according to user feedback.
Pros
- Advanced user roles
- eCommerce capabilities
- Multi-tenancy
- Assessment builder & remote proctoring
- Advanced certificate builder
- Advanced reporting
Cons
- Not as intuitive as other platforms
- No mobile app
- Unclear pricing
- No interactive content
Pricing Plans
Skilljar doesn’t mention its pricing on the website. You need to fill in a form to get a quote.
*Pricing information was retrieved from Skilljar on January 27, 2023.
Eurekos
Eurekos LMS is a customer training platform with eCommerce capabilities, branded portals, and mobile learning. It has an intuitive interface and a built-in authoring tool. It supports personalized e learning journeys with various content types. However, users have mentioned navigation issues and basic assessments.
Pros
- Built-in course authoring tool
- Fast content development
- Good eCommerce features
- User roles
Cons
- No branded mobile app
- Limited assessments
- UI needs improvement
Pricing Plans
Eurekos LMS doesn’t mention its pricing on its website. You need to fill in a form to get a quote.
*Pricing information was retrieved from Eurekos LMS on June 14, 2023.
Academy Ocean
AcademyOcean is an LMS known for its user-friendly interface and seamless user experience. However, AcademyOcean has limited customization options and lacks eCommerce tools, making program monetization and compelling offers challenging.
Pros
- One of the most intuitive platforms
- Advanced course analytics
- Assessment & certificate builders
- Asynchronous learning
- Zapier & API integrations
Cons
- No mobile app
- White labeling available only at the highest plan
- No eCommerce tools
- No B2B licensing
Pricing Plans
Standard: $300/month
Pro: $800/month
Premium: $2,800/month
Enterprise: Custom
*Pricing information was retrieved from AcademyOcean on June 14, 2023.
Northpass
Northpass is a customizable customer education platform with intuitive navigation and strong customer support. However, setting up Northpass can be time-consuming when multiple users are involved due to the lack of collaboration features like commenting. Additionally, it does not offer full white labeling or the ability to create a branded mobile app.
Pros
- Built-in course authoring
- Excellent customer support
- Easy to use & highly customizable
Cons
- No branded mobile app
- Back-end UX needs improvement
- Unclear reporting
- Not enough interactive elements
Pricing Plans
Northpass doesn’t mention its pricing on its website. You need to schedule a call to discuss your needs and get a custom quote.
*Pricing information was retrieved from Northpass on June 14, 2023.
Intellum
Intellum is a customer education platform with customer segmentation capabilities, branded environments, and personalized experiences. The platform is user-friendly and has responsive customer support. However, reporting is complex with no prebuilt options, and making changes to draft courses leads to instant publication.
Pros
- Social learning & gamification
- Personalized content recommendations
- User-friendly
- Excellent customer support
Cons
- Complex reporting
- No draft mode
- UX for administrators needs improvement
Pricing Plans
Intellum’s pricing is based on the number of active users, but it’s not mentioned on their website.
*Pricing information was retrieved from Intellum on June 14, 2023.
Which LMS is the best option for you?
We believe you could use an LMS built by educators for educators, like LearnWorlds.
LearnWorlds stands out as the most reasonably priced, scalable, and feature-rich solution, including strong eCommerce capabilities and a native, branded mobile app – two features that most LMSs lack:
LearnWorlds stands out as the most reasonably priced, scalable, and feature-rich solution, including strong eCommerce capabilities and a native, branded mobile app – two features that most LMSs lack:
- Reasonable & transparent pricing
- Easy deployment – set up your training course in minutes instead of weeks!
- Amazing educational features
- Marketing tools
- eCommerce-ready
- Scalability
- Multiple ways to sell your courses (including subscriptions & bundles)
- Advanced, customizable reporting (learner, academy & sales!)
- Native mobile apps and downloadable content
- ILT sessions
- Excellent, 24/7 customer support
Try LearnWorlds with a 30-day free trial, with the most features available. Don’t let another day pass without offering your customers all the resources they need to truly appreciate your product and integrate it into their lives!
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LearnWorlds is the best course sales software that provide the students with on time courses and manages the issues related to course handling. It has a demo that can make the user to feel easy in working.
- Ayesha Nasee
I took a long time for me to find a great platform for my online schools. LearnWorlds is a robust platform that is very easy to use and setup and it is also affordable for those that are just getting started.
- D’Andrea Bolden Ministries
The TEAM behind LearnWorlds is what makes the difference and the support they offer.
- Ariane G
I am in love with this platform and I would never change them for another. I feel cared for by the amazing support team that know my name, my work, my problems and needs. They offered me the attention and personalized tips. All that gave a big boost to my online school.
- Teya B.
LearnWorlds will soon be recognised as the GLOBAL authority in online teaching... they stand out above the rest and their promises are REAL.
- AAW
The confidence I’ve gained in my business is priceless. No matter what issue I might have with my platform, the LearnWorlds Support Squad has my answer. When they say “customer service is their #1 goal” they truly mean it. I’ve never been disappointed.
- Missy C.
I have used few others providers and wasn't satisfied until I found LearnWorlds. They have all the tools and easy to use interface to build your online school.
- Jonas K.
I'd like to say that the support that we've been getting from LW since I got to know the platform is, until this moment, without any doubts one of the best customer services that I've experienced.
- Samir A.
Extremely easy to use their in house video hosting platform, so there’s no need to get a platform like vimeo which ultimately saves you money.
- Kenneth John
I can recommend LearnWorlds as a great tool to manage an online course, academy, accelerator or anything similar. The platform works well and has many adjustable features. The support is super fast and always helpful! 5/5
- Alona Belinska
LearnWorlds is likely the most interactive learning system I have encountered. Thanks to greatly integrated video functionalities, gamification and personal notes/library there are immense opportunities to enhance the learning experience by creating engaging content.
- Epp Krusenvald
Before I committed, I decided to contact every elearning platform but honestly, no one beats what they offer. They are always on top of things and all the best features are always being added. The creators are so amazing, I can tell they work so so hard!
- Corine C.
Easy to use, good support from the team (very responsive) and costs less than many course platforms
- Tany Williams
I was looking at maybe 5-7 different platforms before I decided to go with LearnWorlds. It is easy to use (intuitive) and there are the features that you need. I am happy I found it!
- Martin B.
Definitely the best option on the market. I like to compare my options and LW was the clear winner. The amazing, friendly and well trained support team that replies within a few minutes is also extremely impressive.
- Teya Bozhilova
