In the world of online education, engagement goes beyond mere interaction; it’s about forging profound connections with your students and clients.
At LearnWorlds, we are excited to introduce our latest release, the Learning Engagement Automations. At its core, this release fulfills a long-awaited request from our dedicated community—to proactively address learner inactivity and enhance the educational engagement within your institution
So, what enhancements does this release bring to your engagement toolbox?
✅ Inactivity automation triggers, combined with advanced filters and repeating rules.
✅ User progress triggers
✅ Trigger for manually graded assessments
✅ Variables inside communication actions (emails, push notifications & inbox messages)
🎨 As always, we’ve prioritized your convenience by creating two new automation templates tailored to cater to your specific learning engagement needs.
Learn more about Learning Engagement Automations rules in our support article.
Note
Plan availability: Automations are available for Learning Center and High Volume plans. Feeling like you need an upgrade? Check our pricing!
Empowered with Hundreds of Engagement Scenarios
With a variety of triggers, conditions, and actions aimed at learning engagement, you can craft hundreds of unique automation scenarios. Each combination is a step towards creating a more engaging, responsive, and personalized learning environment.
Whether it’s about nudging inactive learners back on track, celebrating achievements on the learners’ progress, smoothing the transition from one course to the next, or personalizing your communication, the possibilities are as varied as they are exciting.
🔍 Let’s look at the use case scenarios that Learning Engagement Automations enable.
Engagement Reactivation
Have you ever noticed how some students start a course with zeal but along the way, their enthusiasm fizzles out? It’s a common hurdle in the eLearning landscape. The inactivity automation rules are here to help you rekindle that lost engagement.
With a sprinkle of personalized reminders and nudges, you can entice learners to resume their journey right from where they paused, guaranteeing a vibrant learning experience.
💡 Here are the use cases for you to get inspired with our inactivity automation additions:
- Course re-engagement: We’ve all been there when learners drift away from courses for various reasons, leaving their courses incomplete. Now, you have the solution – target learners who have been inactive for a specified period, sending them personalized emails to reignite their interest.
- Periodic app-school check-in: You know that absence from the learning platform may lead to disengagement and eventual dropout from the chosen courses. Run periodic check-ins via mobile notifications to remind learners of their inactivity and encourage them to resume learning.
- School Re-Engagement: Acquiring new customers is an expensive and time-consuming endeavor. Therefore, when you’ve got your clients, you want to build lasting relationships with them. The red flag for you here is a prolonged inactivity that can lead to learners’ complete abandonment of your school. In this case, sending alerts to re-engage learners based on their inaction can encourage clients to return and engage with your new materials. It can be applied to paying clients to stimulate them to purchase more or to non-paying users to convert the into paying customers.
Use Case |
Course re-engagement |
Periodic app-school check-in |
School re-engagement |
|
Automation trigger
🕛 When |
User hasn’t accessed course A for 15 days. |
User hasn’t opened the mobile app in the last 20 days. |
User hasn’t visited the school in the last 60 days. |
Automation action
🎯 Then |
Send a personalized email reminding them of where they left off. |
Send a push notification encouraging them to check the new content or participate in ongoing discussions. |
Send an email with a new offer in the field of their interest and showcase why they should keep visiting your school |
Automation condition
🤔 Only if |
User has completed the 1st activity in course A between dates X-Y. |
User is enrolled in courses A or B or C. |
User has enrolled in the A or B (or any other courses in the area of the learner’s interests.) and is a paying user |
Automation repetition
🔁 Repeat |
Every 7 days, stopping after 3 repetitions. |
Every 10 days, stopping after 3 repetitions. |
Every 15 days, stopping after 2 repetitions. |
|
Course re-engagement |
Periodic app-school check-in |
School re-engagement |
Automation trigger
🕛 When |
User hasn’t accessed course A for 15 days. |
User hasn’t opened the mobile app in the last 20 days. |
User hasn’t visited the school in the last 60 days. |
Automation action
🎯 Then |
Send a personalized email reminding them of where they left off. |
Send a push notification encouraging them to check the new content or participate in ongoing discussions. |
Send an email with a new offer in the field of their interest and showcase why they should keep visiting your school |
Automation condition
🤔 Only if |
User has completed the 1st activity in course A between dates X-Y. |
User is enrolled in courses A or B or C. |
User has enrolled in the A or B (or any other courses in the area of the learner’s interests.) and is a paying user |
Automation repetition
🔁 Repeat |
Every 7 days, stopping after 3 repetitions. |
Every 10 days, stopping after 3 repetitions. |
Every 15 days, stopping after 2 repetitions. |
|
Supported Learning & Recognition
Every milestone a student achieves is evidence of the educational quality your school provides. The course progress automation triggers are all about celebrating these little and big wins. By acknowledging and appreciating your students’ hard work, you not only boost their morale but also foster a positive learning environment that reflects well on your reputation.
💡 Here are the use cases for you to get inspired with our user progress automation additions:
- Milestone Celebrations: Keeping learners motivated and acknowledged for their efforts is essential for their progression and retention. Celebrate learners’ milestones by sending congratulatory messages.
- Learning Pace Encouragements: For the time-limited programs, it is essential to maintain the designed learning pace of each student. Encourage learners to move through their learning journey lesson by lesson, module by module, after successfully compiling each milestone.
- Success Acknowledgments: To amplify students’ satisfaction with the course, acknowledging their successes is essential. Timely recognize learners’ achievements and motivate them to strive for more. As happy clients spread the word about their wins, it will benefit both your learners and you.
Use Case |
Milestone Celebrations |
Learning Pace Encouragements |
Success Acknowledgments |
|
Automation trigger
🕛 When |
Assessment A is submitted. |
User is inactive for the last 10 days in A course. |
User is awarded with a certificate. |
Automation action
🎯 Then |
Send a congratulatory inbox message. |
Send an encouraging email to proceed with the 2nd module of the course. |
Send an acknowledgment email and encourage them to share their certificate on Social Media. |
Automation condition
🤔 Only if |
Assessment A is passed. |
Inactivity advanced filters –> A course progress is 10% |
– |
|
Course re-engagement |
Periodic app-school check-in |
School re-engagement |
Automation trigger
🕛 When |
Assessment A is submitted. |
User is inactive for the last 10 days in A course. |
User is awarded with a certificate.. |
Automation action
🎯 Then |
Send a congratulatory inbox message. |
Send an encouraging email to proceed with the 2nd module of the course. |
Send an acknowledgment email and encourage them to share their certificate on Social Media. |
Automation condition
🤔 Only if |
Assessment A is passed. |
Inactivity advanced filters –> A course progress is 10% |
– |
|
Ongoing Journey Building
The learning journey shouldn’t end after course completion – it should ignite the curiosity for more. The set of automation rules can help you build lasting relationships with your learners.
By recommending new courses or providing personalized offers, you can keep your students invested in their learning path, ensuring a steady stream of enrollments and a thriving school community.
💡 Here are the use cases for you to see how user progress automation rules can help you retain your clients and learners:
- Upsell Activation: Once a learner conquers a basic course or even a free one, what’s next on their learning adventure? As soon as they ace a course, send a friendly email nudge about an advanced course waiting for them. It’s like saying, “Great job on this one! Ready to dive deeper?” This way, the learning momentum stays high, and the journey continues toward broader horizons.
- Seamless Transition: Taking learners on a structured educational journey often requires a seamless transition from one course to the next in a predefined sequence. Bridge these learning milestones effortlessly. As soon as learners triumph over the first course, automatically enroll them in the subsequent course, keeping the learning flow uninterrupted.
- Offers Personalization: Creating a personalized incentive for learners to continue their education is crucial, especially when there is a final push needed to make the decision. Develop personalized offer outreach automations to provide a gentle nudge at the right moment, making the next step in their learning journey more enticing.
Use Case |
Upsell Activation |
Seamless Transition |
Offers Personalization |
|
Automation trigger
🕛 When |
User completed course A. |
User completed course A. |
User completed courses A and B. |
Automation action
🎯 Then |
Send an email notifying them about course B. |
Automatically enroll them in course B. |
Send an email offering a discount for course C purchase. |
Automation condition
🤔 Only if |
The learner has not enrolled in course B. |
User is a member of user group Z. |
User has not enrolled in course C. |
|
Upsell Activation |
Seamless Transition |
Offers Personalization |
Automation trigger
🕛 When |
User completed course A. |
User completed course A. |
User completed courses A and B. |
Automation action
🎯 Then |
Send an email notifying them about course B. |
Automatically enroll them in course B. |
Send an email offering a discount for course C purchase. |
Automation condition
🤔 Only if |
The learner has not enrolled in course B. |
User has not enrolled in course C. |
– |
|
Not every student’s journey is without hurdles. Some may stumble on a challenging assessment and need that extra nudge to get back on track. The performance reinforcement triggers are crafted to provide that supportive nudge, offering timely feedback and encouragement.
This way, you can ensure that every student, regardless of their pace, finds success and value in your courses.
💡 Here are the use cases for you to get inspired with our responses-based triggers:
- Failed Assessment Feedback: Nobody likes hitting a roadblock, especially when it comes to learning. But hey, stumbling is a part of the journey, right? When a learner faces a hiccup in an assessment, support them with constructive feedback and share some handy resources. It’s all about turning that little stumble into a big leap forward!
- Retake Encouragements: Another way of handling learners’ troubles is to give them a second chance. Encourage learners to retake failed assessments, offering additional support.
- Reviewed Assessment Update: The wait for assessment results can be a blend of anticipation and anxiety for learners. Primarily, when the assessments are manually graded and enforced with an instructor’s feedback, the curiosity to know how they performed can be nerve-wracking. As the assessments are being reviewed, send friendly updates to ease the anticipation, keeping the learners engaged and less stressed.
Use Case |
Failed Assessment Feedback |
Retake Encouragements |
Reviewed Assessment Update |
|
Automation trigger
🕛 When |
Assessment B is reviewed. |
User submitted Assessment B. |
Assessment B is reviewed. |
Automation action
🎯 Then |
Send feedback email with additional resources. |
Send an encouraging email to retake the assessment. |
Send a push notification or inbox message to inform learners that their assessment is reviewed and they can check their grades/feedback. |
Automation condition
🤔 Only if |
Assessment B is submitted & score is less than 50% |
User failed the assessment B. |
– |
|
Failed Assessment Feedback |
Retake Encouragements |
Reviewed Assessment Update |
Automation trigger
🕛 When |
Assessment B is reviewed. |
User submitted Assessment B. |
Assessment B is reviewed. |
Automation action
🎯 Then |
Send feedback email with additional resources. |
Send an encouraging email to retake the assessment. |
Send a push notification or inbox message to inform learners that their assessment is reviewed and they can check their grades/feedback. |
Automation condition
🤔 Only if |
Assessment B is submitted & score is less than 50% |
User failed the assessment B. |
– |
|
Unlock a New Era of Learning Engagement Excellence!
The Learning Engagement Automations release is packed with features designed to boost engagement, support learners, and optimize the learning journey.
Whether you’re an existing client or new to LearnWorlds, we invite you to explore these new functionalities. Test out the new automation capabilities, and if you’re not yet a customer, start a free trial to experience the transformative power of Learning Engagement Automations firsthand.
As we strive to enhance your automation toolbox, something exciting is on the horizon! While webhooks are already a part of the LearnWorlds toolkit, in our upcoming announcements, we will uncover the broadened spectrum of webhooks that can now be initiated from within automations.
But you can already explore it inside the User Automations action rules. This enhancement will pave the way for a more flexible and streamlined webhooks experience, allowing for richer interactions with external systems right from your LearnWorlds platform.
📺 Stay tuned as we unveil this expanded capability, designed to take your school’s engagement and efficiency up a notch.
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Luiza Coimbra
Luiza is a Product Marketer with a passion for technology and entrepreneurship. With a background in content marketing, she helps LearnWorlds' message reach the world. As an avid traveler, she is always seeking inspiration from new places and experiences.