Business Growth
How to Use Digital Transformation to Drive Your Business Success
According to Gartner, Worldwide IT spending is projected to total $4.4 trillion in 2022, with this year being “one of the noisiest years on record for CIOs.” No…
Customer Education
Why Customer Satisfaction Should Be a Top Priority for Your Business
Are you putting enough focus on customer satisfaction in your business? If not, it is time to do so! Besides, you already know this - it's all about…
Course Selling & Marketing
Course Creators’ Guide to SEO Success
There are more than 3.5 billion searches every day only on Google. As a course creator, you want to get your courses in front of as many people…
Customer Education
The real reasons customer success doesn’t scale (and what to do about it)
Key takeaways Customer success doesn't scale when knowledge lives in individual conversations rather than reusable systems. The core problem is inconsistent onboarding, content that can't keep pace with…
Customer Education
Stop sending one-size-fits-all onboarding emails
Key takeaways One-size-fits-all onboarding emails fail because they ignore differences in customer maturity, use case, role, industry, and learning preferences. Replace linear email sequences with self-directed learning pathways…
Customer Education
Is your onboarding playbook costing you renewals? Here’s how to fix it.
Key takeaways Adoption stalling after a few months, supports tickets surging, and low activation and feature usage are signals your onboarding playbook is broken. Outdated, static, and one-size-fits-all…
Customer Education
How to fund a customer education academy (without asking for more budget)
Key takeaways Most of the funding you need to launch a customer education academy is already there. You just need to make leadership see it. Reframe the conversation…
Business Growth
The 17 best Kajabi alternatives reviewed for 2026
Kajabi is one of the most popular platforms for building and running your online course or membership website. Many course creators, digital entrepreneurs, and small online businesses use…
AI
Top 5 AI elearning authoring tools to simplify content creation in 2026
You don’t need me to tell you AI has completely changed the face of educational content creation. It’s there, clogging up your social media feeds and deep in…
Business Growth
Best 8 platforms to sell training videos online
Last week, I was jumping around the internet searching for online courses on generative engine optimization, or GEO. The topic itself is important—at least to me—but I was…
Course Creation & Design
SCORM file: What it is and how to create one
This comprehensive guide will explore everything there is to know about SCORM files and packaging. You’ll learn the difference between key terms like SCORM compliant and SCORM certified,…