Customer Education
How to fund a customer education academy (without asking for more budget)
You’re trying to build a business case for launching a customer academy and budget is naturally a part of the conversation. But once you ask for funds, it…
Business Growth
The 17 best Kajabi alternatives reviewed for 2026
Kajabi is one of the most popular platforms for building and running your online course or membership website. Many course creators, digital entrepreneurs, and small online businesses use…
AI
Top 5 AI elearning authoring tools to simplify content creation in 2026
You don’t need me to tell you AI has completely changed the face of educational content creation. It’s there, clogging up your social media feeds and deep in…
Business Growth
Best 8 platforms to sell training videos online
Last week, I was jumping around the internet searching for online courses on generative engine optimization, or GEO. The topic itself is important—at least to me—but I was…
Course Creation & Design
SCORM file: What it is and how to create one
This comprehensive guide will explore everything there is to know about SCORM files and packaging. You’ll learn the difference between key terms like SCORM compliant and SCORM certified,…
Course Selling & Marketing
5 popular monetization strategies for online courses
The demand for online learning extends beyond academic education and workplace skills. People seek fulfilling hobbies, explore topics that expand their perspectives, and pursue personal development through structured…
Customer Education
How to launch a customer academy on a lean CS team in 30 days
Your customer success team is running the same onboarding call for the fifteenth time this month. Support agents are not doing any better, replying to tickets they have…
Course Selling & Marketing
How to sell online courses: the complete 2026 guide
The elearning market is expected to reach $319 billion by 2029 (Source: Elearning Statistics). Whether you're looking to generate additional income, establish expertise in your industry, or build…
Customer Education
Guide for CSMs: How to design a lifecycle learning framework
For most Customer Success teams, the official part of customer training looks like this: you run the kickoff, walk new users through setup, send a recap email, and…
Business Growth
SaaS learning management system: a complete guide for 2026
The LMS market is growing fast—it's expected to more than double by 2028 [1]. The SaaS LMS market is projected to grow from $100 billion in 2021 to…
Customer Education
How to create always-on customer training programs to scale customer success
Customer success professionals juggle onboarding and training, renewals, support escalations, and never-ending rounds of product updates. Every week, the same questions pop up, the same how-to emails get…