What’s new at LearnWorlds

Choose which HubSpot segments sync contacts to LearnWorlds, keeping unrelated contacts out of your school.

Customize the file names of downloaded certificate PDFs using your own text and variables, such as the student name, course title or certificate ID. Set a default template for your academy and choose different templates for individual courses.

Manage awarded certificates from one central area. Bulk actions let you update issue or expiration dates across multiple certificates at once, reducing repetitive admin work.

Turn on a public certificate verification page so employers and clients can check whether a learner’s certificate is valid. Give learners verifiable proof of their training and reduce requests for your team to confirm certificate details.

Set a specific course due date or give each learner a set period to finish after enrollment. For training that needs to be repeated, recurring due dates help you keep learners on a regular schedule.

Bring learners back around certificate expiration or course due dates. Give learners a way to keep their training current, with renewal rules that fit your courses.

• Allow early renewal or add a grace period before the next cycle starts
• Offer retraining without another payment, or require learners to buy the course again for paid recertification
• Choose which activities learners repeat while keeping a record of previous training cycles

Choose whether certificates never expire, expire on a specific date, or stay valid for a set period after they’re issued. Learners and admins can see the expiration status, making it easier to track which certificates are current and when renewal is needed.

You can now track learners who join through the Zoom app or course player, including how long they stayed. Turn this on in your live session settings.

Mobile Inbox in your branded app makes it easy for learners and your team to reach each other – wherever they are.

• Stay connected without switching channels: Learners can ask questions without external help groups or personal channels like WhatsApp.
• Bring learners back with push notifications: New-message notifications take you directly to the relevant conversation.
• Keep communication on your terms: Choose whether learners can contact other users, instructors, or admins—based on how you want communication to work.

Schools using eligible Stripe accounts can now offer Pix at checkout for payments in BRL. Give customers in Brazil another familiar way to pay alongside boleto.

PayPal checkout attempts that buyers cancel or leave incomplete now appear as Canceled or Abandoned in transaction reporting. This makes it easier to distinguish incomplete checkouts from failed payments in the Transactions tab and exports.

Explore practical guidance for creating and reviewing accessible learning experiences in LearnWorlds. Learn how to check course structure, media, PDFs, assessments, third-party content, and customizations, then follow our broader accessibility work across learner-facing areas.

Apply LearnWorlds tags when contacts join a HubSpot segment with the option to remove them when they leave. Keep your tag-based workflows aligned with your HubSpot audiences.

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