Customer Education
Stop sending one-size-fits-all onboarding emails
Key takeaways One-size-fits-all onboarding emails fail because they ignore differences in customer maturity, use case, role, industry, and learning preferences. Replace linear email sequences with self-directed learning pathways…
Business Growth
Comparing LMS vs CMS vs LCMS: A comprehensive guide
As an educator who got to experience both the traditional classroom and the world of online learning, I realized quite early (luckily) that teaching online is more than just the content you provide...
Product Updates
A smarter way to build content: Reusable Sections in LearnWorlds
Keeping content consistent is easy at the start, and surprisingly hard at scale. More pages. More courses. More resources. Before long, you are updating the same sections, banners, and settings in...
AI
Top 5 AI elearning authoring tools to simplify content creation in 2026
You don’t need me to tell you AI has completely changed the face of educational content creation. It’s there, clogging up your social media feeds and deep in…
Customer Education
How to launch a customer academy on a lean CS team in 30 days
Key takeaways A focused four-week roadmap can help you build a customer education academy that delivers results even if you are a lean team. Identify your most urgent…
Course Selling & Marketing
How to make a course to sell: The ultimate guide for 2026
The elearning market is expected to reach $319 billion by 2029 (Source: Elearning Statistics). Whether you're looking to generate additional income, establish expertise in your industry, or build…
Customer Education
Guide for CSMs: How to design a lifecycle learning framework
Key takeaways A lifecycle learning framework is a structured system that maps educational content to specific stages of the customer journey. It reduces support volume, saves CSM time,…
Business Growth
How to choose a SaaS LMS in 2026: A full guide
The LMS market is growing fast—it's expected to more than double by 2028 [1]. The SaaS LMS market is projected to grow from $100 billion in 2021 to…
Customer Education
How to create always-on customer training programs to scale customer success
Key takeaways Always-on customer training shortens time-to-value, reduces support volume, and gives CSMs their time back. For a successful always-on support layer, map training to the customer journey,…
Customer Education
How to build a customer education program from start to finish
When it comes to attracting, engaging, and retaining customers, customer education stands out as one of the most effective and long-term solutions. By integrating a customer education program…
eLearning Strategies
What is blended learning? Why it matters and how to apply it
Blended learning is an educational approach that combines traditional teaching methods (eg inside the classroom) with online teaching methods through a series of online educational materials and interactive…