L&D Strategies

Employee training and development: A step-by-step guide to doing it right

I’ve been writing employee and retention content for employers for three years now, and I sift through a ton of research to keep that content sharp. After all…
L&D Strategies

Design a training program: How to boost employee performance with elearning

Employee training programs are one of the top benefits modern employers offer. In fact, 8 out of 10 employers [1] provide formal education either to upskill their employees…
Customer Education

Start here: three repeatable customer success processes to automate for impact

Customer success work takes a toll on you. You’re dealing with back-to-back calls, replying to repeat questions that could have been avoided, and constant pressure to prove you’re…
Course Selling & Marketing

Black Friday marketing tips for digital products: 22 unique ideas

Black Friday has become one of the most profitable times of the year for digital creators. Whether you sell online courses, ebooks, memberships, or software, this is your…
Course Selling & Marketing

How to create a high-converting online course landing page: Examples and proven tips

Creating a course landing page isn’t just about putting your product or service online. It’s about making a connection—showing your target audience why your course matters, what benefits…
Course Selling & Marketing

Is selling online courses profitable in 2026?

If you’ve ever wondered how much money you can make selling online courses, you’re not alone. With thousands of creators launching educational content every year, the question isn’t…
Customer Education

Customer training: Strategy and best practices

Complex products? Check. Customers with short attention spans? Check. Pressure to prove ROI? Got that too. We've all faced this while trying to improve customer training. Many leaders…
Membership & Community Building

The 21 best community platforms for 2026

Online community platforms have become integral in fostering engagement, collaboration, and knowledge sharing among like-minded individuals. The global enterprise social networks and online communities market is expected to…
Customer Education

Leadership objections to customer education (a CSMs’ objection-handling playbook)

Customer Success Managers (CSMs) are among the first teams to realize the need for customer training: repeated customer questions, requests for more features often come to you first…
Course Creation & Design

How to write a winning course description: Examples and best practices

The first interaction a potential learner has with your course often comes in the form of a well-crafted course description. This description serves as a gateway to understanding…
Business Growth

The 16 best online course platforms: A comprehensive guide

The biggest dilemma you ever have to go through as an online instructor once you decide to start creating elearning courses is which online course platform to choose.…