Customer Education

Roberto Aiello: “Not every problem needs a course”

7 min
Roberto Aiello: “Not every problem needs a course”
Business Growth

17 best online learning platforms for businesses and course creators in 2026

I could go about telling you how online learning has changed digital education by making knowledge accessible to everyone, anywhere, and at their own pace. But as a professional in your area...
Course Creation & Design

Multi-client training architecture in LearnWorlds: Three practical models

If you’re running training for multiple organizations, you don’t need convincing that the content is only half the work. There’s a lot of unglamorous admin work that needs…
AI

Why the age of AI enlightenment needs more modern-day Socrates

There’s a strange thing happening in learning right now. The tools are getting smarter and our confidence is exponentially growing. We ask, AI answers within seconds. That makes…
Customer Education

Stop sending one-size-fits-all onboarding emails

Key takeaways One-size-fits-all onboarding emails fail because they ignore differences in customer maturity, use case, role, industry, and learning preferences. Replace linear email sequences with self-directed learning pathways…
Business Growth

Comparing LMS vs CMS vs LCMS: A comprehensive guide

As an educator who got to experience both the traditional classroom and the world of online learning, I realized quite early (luckily) that teaching online is more than just the content you provide...
Product Updates

A smarter way to build content: Reusable Sections in LearnWorlds

Keeping content consistent is easy at the start, and surprisingly hard at scale. More pages. More courses. More resources. Before long, you are updating the same sections, banners, and settings in...
AI

Top 5 AI elearning authoring tools to simplify content creation in 2026

You don’t need me to tell you AI has completely changed the face of educational content creation. It’s there, clogging up your social media feeds and deep in…
Customer Education

How to launch a customer academy on a lean CS team in 30 days

Key takeaways A focused four-week roadmap can help you build a customer education academy that delivers results even if you are a lean team. Identify your most urgent…
Course Selling & Marketing

How to make a course to sell: The ultimate guide for 2026

The elearning market is expected to reach $319 billion by 2029 (Source: Elearning Statistics). Whether you're looking to generate additional income, establish expertise in your industry, or build…
Customer Education

Guide for CSMs: How to design a lifecycle learning framework

Key takeaways A lifecycle learning framework is a structured system that maps educational content to specific stages of the customer journey. It reduces support volume, saves CSM time,…
Business Growth

How to choose a SaaS LMS in 2026: A full guide

The LMS market is growing fast—it's expected to more than double by 2028 [1]. The SaaS LMS market is projected to grow from $100 billion in 2021 to…