The Ultimate Guide to Building Customer Education Courses

From Idea to Launch. Create engaging & effective online courses for your customer education programs with this handy step-by-step guide. The guide includes templates from LearnWorlds customers to help inspire & assist you with the process.

Checklist Contents

This ebook is aimed at Businesses that understand Customer Education as the best way to reduce tickets for their Customer Support, generate leads for their Sales, onboard, engage, and ultimately retain their customers. It will provide inspiration and a head start in creating the Customer Training Academy that works for you.
  • Chapter 1

    Getting Started

    In this chapter, you will learn how to create a crash course that will boost your customer education efforts. In a crash course, a lot of information is presented concisely and quickly, making it possible for the student to complete the course quickly and intensely.
  • Chapter 2

    Coming Up With A Course Title

    In this chapter, you'll learn how to choose a title that is appropriate for your course since it is the first step to giving context to your course. It consists of handy tips and ideas to make your course title be catchy and to the point to offer the gist or a course summary, informing potential learners what it is about.
  • Chapter 3

    Integrate your content

    In this chapter, you will learn how to develop a course outline best to present your product or service. Everything from introducing your product or service to onboarding your customers, teaching them the fundamentals, wrapping up your course, and providing learners with assessments and certification for your course.

The authors

Kyriaki Raouna

Kyriaki Raouna

Kyriaki is a Content Creator for the LearnWorlds team with over 7 years of experience in digital marketing. Graduated from the University of Huddersfield with a Guidance degree she has equipped herself with hands-on experience in education management and career guidance.

Download free Customer Education resources

Customer Education as a Marketing Tool

Establish your company as a thought leader by providing education to your customers. A great customer education process makes for faster onboarding, lower support costs and engaged users. Read our guide on how to provide excellent customer education and use it to grow your company!
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Elevate Your Customer Education Academy

Discover 9 professionally designed website templates, perfect for building a Customer Training academy using LearnWorlds. Educate your customers smarter & in style!
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