Customer Education
AI-Powered Tactics for Customer Education (Webinar Insights)
Recently, we held an insightful webinar on using AI for customer education with an emphasis on content creation – and not only. LearnWorlds CPO and co-founder George Palegeorgiou,…
Customer Education
Maximize The Business Impact of Customer Education (Webinar Insights)
In a recent webinar, we had the pleasure of hosting Vicky Kennedy, CEO of Echtus and an expert in customer education, alongside Panos Siozos, CEO of LearnWorlds. They…
Customer Education
Key Customer Education Statistics You Need to Know
As a business owner and marketer, I can't thrive without putting customer education first. Customer education is the process of equipping potential buyers with the necessary knowledge and…
Customer Education
7 Effective Customer Education Examples & Best Practices for 2025
Customer education helps your customers better understand how to use your product or service, and it can be remarkably effective. A study commissioned by Adobe showed that of…
Customer Education
Product Training for Customers: A Complete Guide
Here’s a shocking truth: delivering a great product is only half the battle; the real game-changer is how well your customers understand and utilize it. Effective product training…
Customer Education
How to Build Your Customer Education Strategy
The importance of customer education for a business cannot be overstated. As products and services become more complex, customers need support and guidance to explore their full capabilities…
Customer Education
How to See a Positive ROI from Customer Education
Customer education has gained significant momentum over the past few years. What was once a task delegated to account managers or customer service representatives is now a formal…
Customer Education
11 Benefits of Customer Training That Drive Business Growth
A recent Salesforce report reveals that “80% of customers say the experience a company provides is as important as its products and services.” Consistency, efficiency, and a human…
Customer Education
11 Best Customer Learning Management Systems in 2025
Ever thought about the impact of well-trained customers on your business? In today's competitive business landscape, businesses of all sizes need to deploy customer training as a way…
Customer Education
How Can You Improve Customer Education? 5 Common Mistakes & How to Avoid Them
Implementing a customer education program is challenging. And as we’ll discuss, these challenges might appear before the implementation phase. Or, despite your best efforts, things might not go…
Customer Education
6 Successful Customer Training Examples That Will Inspire You
The effort to meet customer needs never stops. A positive customer experience spans from the moment a customer first hears about your brand to the end of the…