Customer Education
Product adoption framework: A complete guide for SaaS success
Driving product adoption is one of the biggest challenges SaaS companies face today, but it’s inarguably your number one priority if you want to sustain your business. Getting…
Customer Education
What is digital adoption? Definition, benefits, and strategies
This is your one-stop guide to understanding digital adoption and successfully introducing new tools to the workplace. Whether your goal is successful digital adoption or a full-on digital…
Customer Education
5 effective strategies to boost SaaS user adoption
User adoption in SaaS is challenging. Getting users to not only try your product but truly integrate it into their lives is no small feat, especially with all…
Customer Education
Product adoption metrics: What to track and why it matters
Tracking product adoption metrics is essential if you want to build a product users love and stick with. Whether you're trying to improve onboarding, reduce churn, or scale…
Customer Education
5 top product adoption software platforms to boost user engagement
With so many tools on the market, finding the right product adoption platform can be overwhelming. To make your search easier, we’ve picked five of the top solutions…
Customer Education
How to use engaged learning strategies in customer education
Let’s face it: engaging learners, and thus customers, is hard. They’re all bombarded with so many distractions, it’s hard to grab and keep their attention. But here’s the…
Customer Education
The product adoption lifecycle explained: Engaging every adopter segment
Getting customers to adopt your product isn't just about offering great features—it's about understanding who your customers are, how they think, and what they need at every stage…
Customer Education
From onboarding to mastery: Crafting a scalable user adoption strategy
Are you looking for strategies to improve user engagement from day one? You’re in the right place—this blog post will give you an actionable, effective user adoption plan.…
Customer Education
The 14 best extended enterprise learning management systems for enterprise training
Extended enterprise training refers to training programs addressed to stakeholders outside of your company, like customers, franchisees, vendors, consultants, contractors, and channel partners (like resellers, suppliers, or distributors).…
Customer Education
Mastering the new product adoption process: A complete guide for product-led companies
The concept of product adoption isn't new. It's been around since the Industrial Revolution when mass production of goods meant companies needed to get people interested in their…
Customer Education
How to choose the right customer education platform [+RFP template]
Finding the right customer education platform is a key factor in the success of your program. The right LMS platform will look different for every company, depending on…