An online academy built on Kaizen principles. Employee Training done right.
Marzena Moczydlowska explains how a UK restaurant chain inspired by Japanese philosophy manages the onboarding of new hires, as well as the training of its employees in multiple locations and job descriptions, through online courses hosted on LearnWorlds.
Presenting Marzena Moczydlowska
Presenting Marzena Moczydlowska
Marzena Moczydlowska is the Operations Executive and former Training Manager at Wagamama Cyprus. She is the person who has created the Wagamama Zone in order to standardize the training of the employees between different physical locations and overcome multiple issues that were occurring, such as the inefficiency of printed training material, and the language barrier in a multinational staff.
"My aim for all online courses is to include the entire 360 knowledge that is needed to be an effective Wagamama employee, be it a waiter, cook, delivery driver, or manager."
Read more about...
Read more about...
Standardizing online internal training
Overcoming multiple physical locations issues
Reprioritizing training in a time of crisis
Educating a multinational workforce remotely
Switching between online learning platforms
Cutting down training costs through efficiency
Marzena's secrets to Success
Focused: applying to specific roles and to specific tasks with the required tools (videos, ebooks, quizzes etc.)
Engaging: material should not just be comprehensive but also keep the attention of the learner. As Marzena points out: “Millennials are attached to their phones, so if you want to keep them engaged, you need to move your training to their phones.”
Well-structured: the more content is included in and the more diverse a training is, the greater the need for a user friendly platform with tidy content.
We, along with Marzena, believe that LearnWorlds is the perfect platform to achieve such results.
Do you want to find out how Marzena and her team train a multinational team in multiple locations and of multiple roles?
Marzena ’s secrets to Success
Why LearnWorlds?
Why LearnWorlds?
Wagamama changed its online training into LearnWorlds, with a fast and smooth as a lower price point, and came to enjoy a host of new features such as:
Certificates: Wagamama issues its own certificates of course completion, which are both created and distributed in LearnWorlds’ platform.
Admin Analytics: LearnWorlds Analytics are the most comprehensive in the market, with data useful for Administrators and Learners alike.
Course Cloning: One of the most useful and time-saving features of LearnWorlds, it enables the duplication and consequent customization of any course.
"LearnWorlds has enabled us to provide the same knowledge to everyone. It also made it possible for us to plan time more effectively."
