You Ask. We Deliver: 58 improvements through July 2026

The people who build and run training programs in LearnWorlds know where the work gets slow, repetitive, or harder than it needs to be. Their feedback gives us a clear view of what to improve next.

In the You Ask. We Deliver series, we share the changes that came directly from those requests. Through July 2026, that meant more control over delegated administration, faster bulk work, clearer records, more flexible course authoring, and fewer points of friction in payments and ecommerce.

Here are 58 improvements delivered across LearnWorlds through July 2026.

What’s new in payments and ecommerce

1. Smoother plan changes and checkout

Customers should be able to complete a purchase or change a plan without unnecessary steps. These updates remove several common checkout blockers.

• Safer plan changes during trials. When a trial subscription has no valid payment method, the plan-change flow now displays an inline Stripe card form. The customer can add a card and complete the upgrade without being sent into a generic checkout error.
• No billing details for a fully discounted purchase. When a 100% coupon brings the total to zero, learners no longer need to enter billing details to complete checkout.
• Recurring annual payment plans. Payment plans can now use one-year intervals, including recurring annual installments after the first payment.
• Translated country labels at checkout. Country names in the checkout and payment-page dropdown can now be translated for a more consistent localized experience.

2. More subscription control

Subscription and license management now gives both learners and school teams more useful information at the point where they need it.

• Buy more licenses from the account page. Customers can purchase additional licenses without leaving their account area.
• Renewal reminders before every charge. Schools can send reminder emails ahead of each subscription renewal, giving customers clearer notice before the next payment.
• Stripe subscription details in the user profile. The Plan Details panel now shows key Stripe identifiers and renewal dates, with an optional direct link to the matching Stripe record.

3. More dependable commerce operations

Commerce teams now have clearer reporting and fewer integration failures to work around.

• Revenue filters that match the school calendar. Revenue date filters now use calendar-day ranges in the school timezone instead of rolling time windows. That makes date-based reporting more consistent with the way schools review their business.
• Updated Shopify custom-app authentication. You can now connect Shopify to your LearnWorlds school again and use it as your payment gateway for one-time course payments. The setup flow has been refreshed to support Shopify’s latest custom app requirements, including Dev Dashboard app creation and Client ID / Client Secret authentication. Already using Shopify in LearnWorlds? No action is needed if your existing connection is working.

What’s new in analytics and reporting

4. More useful progress reports

Reporting is more useful when each export answers the exact question a team is asking.

• Course completion dates in exports. User Progress summary and detailed files now include a Course Completion Date column, making it easier to see when each learner finished a course.
• Course selection for scheduled reports. Scheduled User Progress reports can include all courses or a selected set, so each recurring export stays focused on the programs that matter to its recipients.
• Filter users by bundle purchase. Advanced Filters in Report Center can now segment users based on whether they purchased a specific bundle offer. Teams can use that view to examine behavior, participation, and revenue for the relevant audience.

5. Complete progress resets

Admins can now clear course progress more completely, even when some activities sit in draft sections.

• Reset activities in draft sections. When resetting progress for a whole course, admins can choose to include activities from draft sections. This clears related progress, grades, and submissions even when part of the course is not currently published. Draft activities remain excluded by default.

What’s new in course authoring

6. Better control over assessments and grades

Assessment settings now give course teams finer control over feedback, imports, exports, and grade review.

• Show full exam feedback only after a pass. A new Assessment Feedback setting lets failed learners see their score and pass or fail status while reserving full feedback for learners who pass. The setting is off by default.
• Export self-assessment responses with correct answers. Self-assessment exports can include the correct answers alongside learner responses, giving course teams more context when reviewing results.
• Mark imported questions as required. The Excel template for bulk question import now supports required questions, so authors can define that rule before upload.
• Filter My Grades by course or category. Learners can narrow the My Grades table to the course or category they want to review.

7. Faster content creation and reuse

Authors can build and reuse course content with less repetitive setup.

• Upload icons in bulk. Authors can add multiple icons through the upload popup in one pass instead of repeating the process file by file.
• Reuse interactive video elements. Interactive video elements can be saved as templates and used again across videos, reducing repeated setup for common interactions.
• Show activity descriptions on course pages. A new course-content layout can display activity descriptions dynamically, giving learners more context before they open an activity.

8. More control over delivery and communication

Course teams now have more control over how learners watch content and receive messages.

• Prevent fast-forwarding in course videos. A video-player setting can stop learners from skipping ahead, useful when the full sequence must be watched before moving on.
• Edit inbox notification templates. Admins can update learner inbox message templates from Inbox settings without asking Support to make the change.

What’s new in admin tools

9. Safer delegated administration

Managers can take on more day-to-day work, while admins keep tighter control over sensitive actions and data.

• Permission-based access to user tags. Managers can use tags in profiles, Quick Filters, and Advanced Filters only when their role includes permission to view user tags.
• Separate permissions to assign and create tags. Admins can allow managers to assign or remove existing tags and, separately, create new tags while working with users.
• A default login destination for each role. Admins can direct a user role to the School Dashboard or the Website after login. The School Dashboard remains the default.
• Protection for collaborator accounts. Managers can no longer suspend or anonymize collaborators, even when they hold the related user-action permissions.
• Protection against collaborator or self-removal. Mass actions cannot remove collaborators from groups or seats, and managers cannot remove their own account. The error report identifies the users who were skipped.
• Dedicated ecommerce permissions. A new Ecommerce permissions section brings related controls together. A separate Manage cart and checkout flow permission now controls access to those settings without granting broader financial access.
• Permission checks for every bulk action. Bulk actions are available only when the user has the matching permission, keeping mass user management aligned with the rest of the role model.
• Managers cannot edit their own user details. The Edit user action is hidden when a manager views their own profile.
• Managers cannot change their own password through user management. Update password and Reset password are hidden when a manager views their own profile.
• A separate password-management permission. Manage user passwords now controls access to password updates and resets independently from basic user actions. It is enabled by default only for the default Admin role.
• Course editing permissions for managers. Admins can let managers edit course layouts and manage content for courses assigned to their groups or seats. Access stays limited to the relevant courses and users, and does not include course creation, revenue share, or unsupported course permissions.

10. Faster bulk, group, and seat work

Bulk actions now stay closer to the group, seat, or user list where the work begins.

• Mass actions inside groups and seats. Admins and managers can enroll or unenroll users, manage tags and seats, remove users, update progress, and run other permitted actions without returning to the All Users page.
• Choose courses during bulk enrollment. Group and seat enrollment imports can target specific courses or Learning Programs by including their IDs in the XLSX file. Leaving the product fields empty enrolls users in all products available to that group or seat.
• Keep enrollments when removing a user. When removing someone from a group or seat, permitted users can choose to retain the learner’s course enrollments. The existing unenrollment behavior remains the default.
• Keep existing tags during bulk updates. Bulk imports that update existing users now add new tags without removing tags already assigned to those users.
• Resend activation emails in bulk. The action is now always available in the mass-actions menu. Emails go only to selected users who have not logged in; users who have already logged in are recorded in the error report.
• Choose the current page or every tag. The main checkbox selects the tags visible on the current page first, with a separate option to select tags across every page.
• Update expiration dates in bulk. Admins with the required permissions can change expiration dates for selected users and products. They can apply one rule to every selected product or set individual rules, including a fixed date, a period from today, no expiration, or time added to or removed from the existing date.

11. Clearer records, reports, and exports

Admins and managers can retrieve clearer records without rebuilding the same views by hand.

• Separate current and former enrollments in Gradebook. Gradebook now shows currently enrolled users by default, with an option to include former enrollments. Formerly enrolled users are marked in the table, and related display controls now sit under Manage view.
• Activity Matrix access for managers. Managers with the View Activity Matrix permission can open it from the Courses menu. They see only courses assigned to their groups and learners within their allowed scope.
• Custom date ranges for logs. Reports Log and User Actions Log now include a Custom date option with inclusive From and To dates.
• Individual activity events for bulk actions. Successful bulk deletions, anonymizations, and suspensions now create a separate activity event for each affected user, improving the audit trail.
• Download certificate PDFs in bulk. Admins can export certificate PDFs from the current Certificates view as a ZIP file, including active search results. External-provider certificates are omitted, completed exports are logged, and views above 5,000 certificates cannot be exported in one batch.

12. Small changes that make admin work easier

A set of smaller changes makes long lists, filters, and import forms easier to scan.

• Sort seat members by assignment date. The “Got seat on” column can now be sorted in ascending or descending order.
• See and filter by tags in group and seat lists. Users with tag-viewing permission now see a Tags column. Selecting a tag filters the list to matching users.
• Alphabetical Training Matrix filters. Groups, Seats, and Segments are sorted A-Z within their type, and course results are sorted A-Z as well.
• Alphabetical course lists in Import Forms. The “Import learning activities” and “Import sections forms” now sort source courses alphabetically.
• Choose the current page or every user. When filtering users, the main checkbox now selects users on the current page first, with a separate option to select users across all pages. This reduces the risk of selecting the full user base by accident.

• Unsuspend users in bulk. Permitted users can unsuspend multiple accounts from the mass-actions menu. The action requires confirmation, logs successful changes, and reports selected users who were not suspended.

• Control who can view and edit system fields. Admins can set role-based view and edit permissions for system fields, including supported fields such as email or username, from the User fields page.
• Export mass-email recipients. Users with the required permissions can export a CSV for a mass email, with one row per recipient and delivery, open, bounce, unsubscribe, and spam status.
• Send test school notification emails. Admins can choose an admin account as the test recipient and preview a school notification email before it goes to its intended audience.

What’s new in integrations and workflow hooks

13. More precise integration workflows

Integration work is easier to maintain when each event and external content source has a clear path into LearnWorlds.

• A webhook for manual enrollments. Schools can activate a dedicated webhook that sends a POST request for each manual product enrollment. Distinct type and trigger values make these events easier to handle separately from other enrollment activity.
• LTI 1.3 Deep Linking 2.0. Course authors can browse and import content from compatible external tools inside the course builder instead of copying URLs by hand, reducing setup errors.
• Keep live-session join links out of calendar events. Admins can remove the Zoom join URL from Add to Calendar events, so the calendar entry acts as a reminder while learners still join through the course player

We want to hear your ideas

Have a suggestion? Send it to hello@learnworlds.com. We read every submission and use that feedback to decide what to improve next.

Thank you for helping us make LearnWorlds more useful for the people building and running training programs.