Analytics
See how users move through your school with the Hotjar LMS integration
Watch heatmaps and session recordings of your LearnWorlds school with the Hotjar LMS integration. Spot where users get stuck in your courses and adjust what isn’t working.
TL;DR
The Hotjar integration replaces guesswork about your school pages with heatmaps, recordings, and on-page feedback. You paste one Site ID and Hotjar collects data once users accept analytics cookies.
Stop guessing which sections get attention. Heatmaps show clicks, scrolls, and mouse movement
Swap assumptions for evidence. Replay sessions to see where users struggle in your courses
Ask users directly. Collect feedback on specific pages, lessons, or quizzes
Best for: School admins who want to see how users move through course and landing pages.
What you can do with Hotjar and LearnWorlds
Place content using heatmaps
Heatmaps show which parts of your course pages get the most attention. Put your key content in those spots.
Check clicks on enroll buttons
See whether users click calls to action like your Enroll Now buttons. Use what you find to rework landing page design.
Compare layouts before and after
Compare heatmaps from before and after a layout change. See how the update affects interaction over time.
Filter sessions by user attributes
Turn on User Attributes in Hotjar, then filter your dashboard by tracked data such as email.
How LearnWorlds and Hotjar integrate
See what Hotjar collects from your school and which features you set up in Hotjar first. Behavior data goes from your school to Hotjar.
| LearnWorlds | Hotjar | Type of trigger |
|---|---|---|
| User clicks, scrolls, or moves the mouse on a page | Heatmap shows popular sections and areas needing improvement | Automatic |
| User navigates your school | Session recording available to replay in Hotjar | Automatic |
| User visits a page with a Hotjar feedback tool | Feedback collected directly on that page | Conditional |
| User data tracked during a session | User attributes such as email available as dashboard filters | Conditional |
What teams ask before connecting
Do learners need to accept cookies before Hotjar starts recording?
Only if your school uses data privacy settings. With those settings on, users must accept analytics cookies before Hotjar collects data. With no data privacy settings configured, cookies are accepted by default and users don’t need to do anything.
We need more granular learner behavior data. Can Hotjar capture what happens inside a course?
Hotjar shows how users interact with your course pages. Heatmaps show which parts get the most attention, and recordings show where users run into trouble navigating your courses. You can also ask users about specific pages, lessons, or quizzes with Hotjar’s feedback tools.
How to set up the LearnWorlds and Hotjar integration
You need a Hotjar account and your Hotjar Site ID. At the end, the Hotjar code is installed in your school and verified.
1. Open analytics integrations
In LearnWorlds, go to Settings > Integrations > Analytics. Find Hotjar in the list and activate it. Requires: a Hotjar account.
2. Copy your Hotjar Site ID
Log in to Hotjar and open the Get Set up page. Under your site settings, copy the unique Site ID.
3. Paste the ID and save
Paste the Site ID into the designated field in LearnWorlds, then click Save.
4. Verify the installation
Return to Hotjar and click Verify Installation to confirm the code is installed in your school.
5. Turn on user attributes
Once verification is complete, open User Attributes in Hotjar and click “Enable”. Attributes load as data is tracked.
6. Capture short sessions
Turn on “Capture sessions shorter than 30 seconds” under the Organization & Sites tab so no sessions are missed. For the full setup guide, see the Hotjar help article.
What the Hotjar integration handles automatically
Installs the tracking code
LearnWorlds automatically installs the Hotjar code in your school when you save your Site ID.
Records user sessions
Hotjar automatically records sessions when users navigate your school, once analytics cookies are accepted.
Captures page heatmaps
Hotjar automatically records clicks, scrolls, and mouse movement when users interact with your school pages.
| What LearnWorlds handles automatically | What your team configures |
|---|---|
| Installs the Hotjar code once you save the Site ID | Activate Hotjar and paste your Site ID |
| Collects data only after cookie consent when privacy settings are on | Decide whether your school uses data privacy settings |
| Records sessions and heatmap data as users browse | Turn on User Attributes and set up feedback tools in Hotjar |
Who uses the Hotjar integration and how
School admins fixing confusing course navigation
Admins replay sessions to see where users get stuck moving through a course. They adjust the navigation instead of guessing what went wrong.
School admins reworking landing pages
Admins check heatmaps to see if visitors click the Enroll Now button. If they don’t, they rework the page and compare heatmaps after the change.
School admins refining lessons with user feedback
Admins add a Hotjar feedback tool to a lesson or quiz page and ask users about it. They use the answers to refine the content.
What our customers are saying
“If in a week our team could onboard five companies, now they can onboard ten companies in one training session, in one day.”
Lara Oliveira, Community Learning Experience Specialist, Blip
“I love their customer support, which is top tier. I always receive quick replies, and they always solve my issues. When I first joined LearnWorlds, the platform was very simple to understand and get by. We’ve been going strong and love it!”
“The user interface is excellent, both on the main website and inside the virtual classroom. The integrations are incredibly comprehensive—so much so that after more than two years on the platform, I still haven’t explored them all.”
“I like that LearnWorlds provides me with a fully functional website where I can offer my students self-study resources and a community chat. The team is responsive and professional, and they really care about what they are doing.”
“I really appreciate the customer service at LearnWorlds; it’s been incredible and every time I’ve reached out, they’ve been expedient and gone above and beyond, even when they didn’t have something yet but were working on it.”
“The platform has been easy to set up and navigate. Plus, the onboarding calls have been helpful and tech support is extremely responsive! I am so pleased So far, the tech support has been worth every penny I’ve paid!”
“The platform integrates our website, funnels, marketing, and learning system all in one place, which is super convenient. I also appreciate their regular updates and the support team, which is extremely responsive.”
“I’ve been very impressed with LearnWorlds’ level of service so far. They’ve been very helpful with technical issues I don’t have the skills to deal with. It’s easy to use, and the initial setup was pretty easy.”
“We love how it has improved communications with our students. Daily tracking of student activity is vital to our programs and the reporting options help us see where all students are in the push of a button.”
“The wide range of features, responsive support, and regular platform updates. The value is good for the price, especially considering the range of features, regular updates, and responsive customer support.”
“The platform is really configurable, giving us a huge amount of flexibility about how to lay out our course. It’s allowed us to deploy our course in a drip feed format, which is fantastic for our learners.”
“I love how LearnWorlds makes it easy to write and implement my training materials. The platform’s support team is fantastic, providing clear answers quickly, which has been really useful.”
“What I like most about LearnWorlds is how easy and intuitive it is to use. I also really like the possibility to customize the school and make it fit your own style and brand.”
“Many features and almost everything can be customized, which makes it very easy to configure it the way you like.”
“The site is very user friendly and easy accessible. UI/UX is wonderful. The onboarding was also very easy”
“There are a lot of unique and user friendly features. The system is very customizeable.”
FAQs
Yes. Hotjar sits in Settings > Integrations > Analytics, where you activate it and paste your Site ID. See every connected tool on the LearnWorlds integrations page.
A Hotjar account and your Hotjar Site ID. You’ll find the Site ID in Hotjar on the Get Set up page under your site settings.
Ad-blockers or cookie-blocking extensions can stop Hotjar from tracking. Check that the integration is active with the correct Site ID and that users have accepted analytics cookies. Turning on “Capture sessions shorter than 30 seconds” in Hotjar also helps.
Click Verify Installation in Hotjar after you save your Site ID in LearnWorlds. Hotjar confirms whether the code is installed in your school.
Yes, if you want to see how users interact with your school. Setup takes four core steps across LearnWorlds and Hotjar. You then get heatmaps, session recordings, and feedback tools for your pages.
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