How to use AI-powered onboarding to streamline employee onboarding process

Do you onboard new employees but struggle to keep the process engaging and consistent? What if your onboarding process feels more like a chore, for both your HR…
AI

How to Deliver a Convincing Customer Education Pitch

Securing buy-in for a customer education program can feel like an uphill battle. Customer education initiatives are often deprioritized due to conflicting priorities, perceived difficulty, and unclear ROI.…
Customer Education

How to use AI training for employees to keep your business ahead of competition

When IKEA introduced AI chatbots to resolve nearly half of its customer support tickets, it faced a huge challenge: ensuring its employees remained relevant and empowered. Instead of…
AI

AI in learning and development: 4 practical use cases to enhance learning

You are here because you want to power up your learning programs—and generative Artificial Intelligence (AI) is the tool to make it happen. In the 2024 L&D Global…
AI

How to identify customer education needs across teams and customers

A well-crafted customer education program can drive product adoption, reduce churn, and improve overall satisfaction. Its success, however, largely depends on your ability to identify and address key…
Customer Education

How to develop an online blended learning strategy for customer education

Haven’t you always dreamed of offering customers a smooth onboarding, stellar product adoption, and memorable customer satisfaction? For years I tried to do this the classic way: Taking…
Customer Education

Top 5 blended learning software in 2026

Blended learning is just like working on nailing the perfect recipe: You’re putting together the best possible ingredients, only this time it’s traditional face-to-face instruction and proper tooling.…
Business Growth

How to create a business budget to support customer education

In industries like SaaS and tech, customer education is more than a nice-to-have—it’s a strategic necessity. Well-educated customers are more likely to adopt your product, stay loyal to…
Customer Education

Use an elearning website builder for your elearning site: Templates and examples

Are you an educator or a business owner who wants to build an elearning website? If so, you have come to the right place to learn more about…
Course Creation & Design

9 top AI coaching platforms to choose for your business

Coaching can sometimes feel like steering a ship through a busy harbor. Between navigating the coaching process, creating personalized strategies for your clients, and keeping an eye on…
AI

Digital credentials: Integrations with Accredible and Credly

Education today is more than learning—it's about recognition. Learners want proof of their skills that they can share and showcase. That’s why we’re excited to bring a brand-new…
Product Updates