Email Marketing
Send learner activity to Moosend with the Moosend LMS integration
Sync registered users and leads to separate Moosend lists and tag them in real time as they enroll, complete courses, and earn certificates.
TL;DR
The Moosend LMS integration replaces list exports with a real-time sync. The Moosend integration keeps users and leads in the right list and tags them by what they did in your school.
Drop the list exports. New users and leads reach Moosend in real time
Skip hand tagging. Enrollments and completions tag Moosend contacts once auto-tagging is on
Spot buyers instantly. Paying customers get the lw-paying-customer tag after a purchase
Best for: Course creators who run Moosend campaigns and want lists that react to enrollments and purchases.
Available on all paid plans. Requires a paid Moosend account.
What you can do with Moosend and LearnWorlds
Route users and leads separately
Send registered users to one Moosend list and leads from newsletter sections to another. Each list gets its own campaigns.
Sync profile and UTM fields
Send general fields, custom user fields, and UTM parameters into matching Moosend custom fields. Create them as text fields that aren’t required.
Tag learners on key actions
Pick which LearnWorlds actions apply a tag, from free previews of paid courses to certificates awarded. Manual enrollments fire the enrollment tag too.
Bring imported users along
Users you add to LearnWorlds from an Excel file become Moosend contacts with their fields and tags.
How LearnWorlds and Moosend integrate
See what moves from LearnWorlds into Moosend. Automatic rows run once you connect and pick lists, while conditional rows need custom fields or auto-tagging set up first.
| LearnWorlds | Moosend | Type of trigger |
|---|---|---|
| User registers in your school | Contact created in your users list | Automatic |
| Visitor subscribes through a newsletter section | Contact created in your leads list | Automatic |
| You add users from an Excel file | New contacts created with their fields and tags | Automatic |
| Custom user fields or UTM data change | Matching custom fields update in real time | Conditional |
| User enrolls, completes a course, or earns a certificate | Action-specific tag applied to the contact | Conditional |
What teams ask before connecting
Is this a native integration or does it require Zapier?
It’s native. You activate it under Settings > Integrations > Email integrations and paste your Moosend API key. The setup has no Zapier step.
Which LearnWorlds events can trigger a Moosend automation?
Registration creates the contact, and newsletter signups create leads. With auto-tagging on, enrollments and course completions add tags, as do certificates and purchases. Free previews of paid courses and tags you add in LearnWorlds can also apply a tag.
Does data sync in real time or on a delay?
In real time. Users and changes to their data sync to Moosend automatically as they happen. Auto-tags sync in real time too, but only for tags added after auto-tagging is on.
How to set up the LearnWorlds and Moosend integration
Setup takes a Moosend API key and a few minutes in your LearnWorlds settings. You need a paid Moosend account. At the end, users and leads sync in real time.
1. Create your Moosend lists
Log in to Moosend and create separate lists for registered users and leads. Requires: a paid Moosend account.
2. Copy your Moosend API key
In Moosend, open Settings > API key and copy the key.
3. Activate Moosend in LearnWorlds
Open Settings > Integrations > Email integrations. Select the Moosend tab, check Activate, and paste your API key.
4. Connect your Moosend account
Click Connect to Moosend. Add text custom fields to your Moosend lists if you want more data to sync.
5. Pick lists and auto-tags
Select the lists for users and leads, then choose your auto-tagging actions. Click Save to apply your changes.
6. Sync your existing contacts
Click Sync your contacts with Moosend. Repeat it only after adding custom fields. For the full setup guide, see the Moosend help article.
What the Moosend integration handles automatically
Create contacts for new users
LearnWorlds automatically creates a contact in your users list when someone registers in your school.
Create contacts for new leads
LearnWorlds automatically creates a contact in your leads list when a visitor subscribes through a newsletter section.
Update changed contact data
LearnWorlds automatically updates the Moosend contact in real time when a user’s data changes.
Create contacts from imports
LearnWorlds automatically creates Moosend contacts with fields and tags when you add users from an Excel file.
| What LearnWorlds handles automatically | What your team configures |
|---|---|
| Creating contacts for new users and leads | Choosing the list for users and the list for leads |
| Updating contact data in real time | Creating matching text custom fields in Moosend |
| Applying tags in real time once auto-tagging is on | Picking which LearnWorlds actions apply a tag |
| Syncing contacts added after setup | Running the first sync of existing contacts |
Who uses the Moosend integration and how
Course creators growing a newsletter list
Visitors sign up through a newsletter section and land in your Moosend leads list. You nurture them there without exporting form entries.
Course sellers following up after completion
A learner finishes a course and gets a completion tag in Moosend right away. You target the next-course campaign at that tag instead of checking reports.
Academies separating buyers from free learners
The lw-paying-customer tag marks anyone who bought a course. Send upsell emails to buyers and offers to free learners without sorting lists by hand.
FAQs
All paid plans include it, starting with Starter. On the Moosend side you need a paid account, since free accounts can’t connect.
Yes. Changes to a user’s data sync automatically in real time. A field only syncs if a matching text custom field exists in the selected list and isn’t required.
No. Adding users from an Excel file creates Moosend contacts with fields and tags. Updating existing users that way doesn’t change their fields or tags in Moosend.
No. Tags users already had before the first sync don’t sync to Moosend. Only tags added after auto-tagging is on sync.
Yes. LearnWorlds lets you connect more than one email marketing platform. That helps if you run different forms and campaigns on each.
Yes, if your campaigns run in Moosend. After a one-time connection and first sync, contacts and tags flow in real time without exports. See the other email marketing integrations if you use a different tool.
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