Business Growth
SaaS learning management system: a complete guide for 2026
Ciera Lamb and 1 more
10 min
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How to create always-on customer training programs to scale customer success
Customer success professionals juggle onboarding and training, renewals, support escalations, and never-ending rounds of product updates. Every week, the same questions pop up, the same how-to emails get…
Customer Education
How to build a customer education program from start to finish
When it comes to attracting, engaging, and retaining customers, customer education stands out as one of the most effective and long-term solutions. By integrating a customer education program…
Customer Education
Monetization models in 2026: How course sellers can diversify and thrive
The online learning market is expanding. To keep growing, course sellers and edupreneurs need to understand and rethink how they monetize their expertise. Using a diverse range of…
Business Growth
Course Selling & Marketing
What is blended learning? Why it matters and how to apply it
Blended learning is an educational approach that combines traditional teaching methods (eg inside the classroom) with online teaching methods through a series of online educational materials and interactive…
eLearning Strategies
How to choose a customer success LMS that pays off
Customer success teams are under pressure to speed up onboarding, drive product adoption, and prove their impact on NRR without growing the budget. That’s why LMS platforms are…
Customer Education
Learner engagement strategies: Proven ways to boost course completion
I’m sure you’ve noticed a surge in online learning over the past few years. It makes sense, 73% of students now prefer to learn online [1], a preference…
eLearning Strategies
Employee training and development: A step-by-step guide to doing it right
I’ve been writing employee and retention content for employers for three years now, and I sift through a ton of research to keep that content sharp. After all…
L&D Strategies
How to prepare your business for Black Friday: A complete guide
Black Friday shopping is the perfect time to put your business out there using the most innovative offers and partnerships you can think of. In the past, I’ve…
Black Friday
Design a training program: How to boost employee performance with elearning
Employee training programs are one of the top benefits modern employers offer. In fact, 8 out of 10 employers [1] provide formal education either to upskill their employees…
L&D Strategies
Future-proof your financial business with employee upskilling programs
According to the Future of Jobs report 2025 [1], developing technology skills is increasing in importance in the financial sector. The rising consumer expectations and unprecedented integration of…
Business Growth
Prepare your online school for Black Friday: A step-by-step guide
The holiday shopping season is approaching, and with it comes one of the biggest opportunities of the year, Black Friday. It’s the moment when small businesses, course creators,…
Black Friday