Customer Education

How to build a customer education program from start to finish

13 min
How to build a customer education program from start to finish

Monetization models in 2026: How course sellers can diversify and thrive

The online learning market is expanding. To keep growing, course sellers and edupreneurs need to understand and rethink how they monetize their expertise. Using a diverse range of…
Business Growth
Course Selling & Marketing

What is blended learning? Why it matters and how to apply it

Blended learning is an educational approach that combines traditional teaching methods (eg inside the classroom) with online teaching methods through a series of online educational materials and interactive…
eLearning Strategies

How to choose a customer success LMS that pays off

Customer success teams are under pressure to speed up onboarding, drive product adoption, and prove their impact on NRR without growing the budget. That’s why LMS platforms are…
Customer Education

Learner engagement strategies: Proven ways to boost course completion

I’m sure you’ve noticed a surge in online learning over the past few years. It makes sense, 73% of students now prefer to learn online [1], a preference…
eLearning Strategies

Employee training and development: A step-by-step guide to doing it right

I’ve been writing employee and retention content for employers for three years now, and I sift through a ton of research to keep that content sharp. After all…
L&D Strategies

How to prepare your business for Black Friday: A complete guide

Black Friday shopping is the perfect time to put your business out there using the most innovative offers and partnerships you can think of. In the past, I’ve…
Black Friday

Design a training program: How to boost employee performance with elearning

Employee training programs are one of the top benefits modern employers offer. In fact, 8 out of 10 employers [1] provide formal education either to upskill their employees…
L&D Strategies

Future-proof your financial business with employee upskilling programs

According to the Future of Jobs report 2025 [1], developing technology skills is increasing in importance in the financial sector. The rising consumer expectations and unprecedented integration of…
Business Growth

Prepare your online school for Black Friday: A step-by-step guide

The holiday shopping season is approaching, and with it comes one of the biggest opportunities of the year, Black Friday. It’s the moment when small businesses, course creators,…
Black Friday

Start here: three repeatable customer success processes to automate for impact

Customer success work takes a toll on you. You’re dealing with back-to-back calls, replying to repeat questions that could have been avoided, and constant pressure to prove you’re…
Customer Education

How to create a high-converting online course landing page: Examples and proven tips

Creating a course landing page isn’t just about putting your product or service online. It’s about making a connection—showing your target audience why your course matters, what benefits…
Course Selling & Marketing