Customer Education

Start here: three repeatable customer success processes to automate for impact

Customer success work takes a toll on you. You’re dealing with back-to-back calls, replying to repeat questions that could have been avoided, and constant pressure to prove you’re…
Course Selling & Marketing

Is selling online courses profitable in 2026?

If you’ve ever wondered how much money you can make selling online courses, you’re not alone. With thousands of creators launching educational content every year, the question isn’t…
Course Creation & Design

How we built a smarter academy: efficient methods to update training materials in SaaS

LearnWorlds is a feature-rich platform that we make sure to update regularly based on the feedback and comments we receive from our customers. But every time we update…
Course Selling & Marketing

How to use email marketing to sell your online courses

If you’ve built a course and it’s just not selling, it might not be your content that’s to blame. Often, it’s because you don’t have the right marketing…
Course Creation & Design

How to validate your course idea: A step-by-step guide

Nobody wants to hear the story of the course creator who spent months—and money—on a course nobody bought. But unfortunately it happens all the time. Someone gets caught…
Customer Education

Customer education strategy: Scaling success without expanding teams

As products and services become more complex, customers need support and guidance to explore their full capabilities and benefits. And as a company grows, providing this support on…
Business Growth

How B2B training firms can scale training delivery with ease

I always found it difficult to explain how scaling B2B training delivery could be so much easier for firms that simply didn't have the resources to handle marketing…
eLearning Strategies

The benefits of blended learning for SaaS customer success

After years of focusing on marketing efforts to bring in new leads, companies finally realized there was more value in retention. That’s how customer education became an obsession…
Customer Education

Customer training: Strategy and best practices

Complex products? Check. Customers with short attention spans? Check. Pressure to prove ROI? Got that too. We've all faced this while trying to improve customer training. Many leaders…
Course Selling & Marketing

How to grow your knowledge business with revenue streams and marketing tools

As a creator or knowledge business owner, your business is always on the move. The bad news is you’re not the first. The creator economy is hotter than…
Customer Education

Leadership objections to customer education (a CSMs’ objection-handling playbook)

Customer Success Managers (CSMs) are among the first teams to realize the need for customer training: repeated customer questions, requests for more features often come to you first…