Membership & Community Building

Social learning LMS explained: Features, benefits, and key uses

Read time: 10 min
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Key takeaways

Traditional online classes frequently feel isolating and leave students feeling stuck. Adopting a social learning LMS can change this, making courses more relevant and, importantly, memorable.

Social learning mirrors the way we naturally learn in life via conversation, observation, and simply by learning from others. By participating in discussions and group work, learners better understand and remember information.

Which is why I believe that social learning can be one of the most effective practices for learning and retention. Not to mention, the global LMS market is projected to reach $82 billion [1] by 2032 with a CAGR of 17.1%.

A graph showing the global market share per industry for 2024.

Global LMS market share per industry, 2024 (Image source: Fortune Business Insights)

What is a social learning platform?

A social learning platform is a tool that allows learners and instructors to share knowledge, collaborate, or interact with each other in real time.

Rather than following in the footsteps of its predecessors (eg traditional elearning systems which are based on passive individual content consumption), social learning platforms focus on interaction. They center around building a community and solving problems together as a group, just like a real class or workspace.

Social learning theory foundations

Social learning theory is based on the concept that individuals learn new behaviors, attitudes, and emotional responses by observing and imitating others. Developed by psychologist Albert Bandura, this type of learning focuses on the idea that a person can learn by observing others, not only through direct experience.

Unlike previous behaviorist theories, which focused only on behavior reinforcement, social learning theory combined behaviorism with cognitive factors. It further suggests that cognitive elements, such as beliefs and expectations, are an important component of learning processes and that reinforcement isn’t necessary for an individual to learn a new behavior.

Social learning management system vs traditional LMS

The following table summarizes the most important features that differentiate social learning LMS solutions from traditional ones.

In brief, social learning LMS platforms focus on creating ways to allow learners to interact, collaborate, and create an online community. These steps push learner retention, application of knowledge in practice, and peer engagement to new limits.

Benefits of an LMS with social learning tools

An LMS with social learning tools makes it fun and effective to practice and retain. Here’s a sampling of some of the biggest advantages you’ll get:

💡Read also: LearnWorlds built-in community: Adding value to your ed-business offering

Key uses and scenarios for an LMS for social learning

Let’s explore how you can use a social learning LMS to grasp its full potential.

A visual checklist showing the 4 main uses of a social learning management system.

Employee onboarding and continuous learning

As with most aspects of employee onboarding, a social learning LMS provides a connected, supportive, and interactive experience for new employees. Beyond mandatory compliance or orientation modules, social elements such as discussion threads, group projects, and mentorship connections help new team members get used to the culture of their company.

“A particular instance that I have worked on was one that involved a service-based company, which incorporated a learning management system to train new employees. The platform did not just provide courses to the employees but also facilitated the sharing of knowledge in the form of real cases, after which the participants discussed the experience. Here, the members of the team were eager to assist each other in resolving the issues by not only offering information but also emotional support. The outcome was clear: the training hours were fewer, and the company was able to retain more customers since the employees were more inclined to the service culture of the company.”
Uku Soot, Organizational Growth Strategist at IPB Partners

Introducing new hires to experienced peers and fostering openness make learning a more enjoyable and continuous process. Access to collaborative learning activities, resources, and social feeds also allows employees to share best practices long after onboarding is done.

“I think I have observed one of the most effective applications of social learning within an LMS at a mid-sized network of health clinics. They employed their LMS discussion boards to enable admin staff members to share actual, real-time templates and walkthroughs for intake processing versus awaiting the next formal update. This became a living resource where individuals in various locations could pose rapid-fire workflow questions and receive peer answers in a few minutes. The adoption was great, since it was informal and immediately useful, as opposed to top-down training.”
Wayne Lowry, Marketing Coordinator at Local SEO Boost

Leadership and talent development

Leadership and talent develop best when you allow aspiring leaders to learn from (and with) their peers and mentors. Social learning platforms do this with features such as group discussions, peer feedback, collaborative simulations, and shared reflection on real workplace challenges.

“We did a peer-led training course via our LMS in which the new employees were required to interview a long-term employee and post the discussion in the form of a brief audio file. They were then posted in a common library where people can listen and comment on them. It was worth the price to hear uncensored everyday wisdom in the words of those who had the same jobs and not some perfected onboarding lines to learn.”
Maegan Damugo, Marketing Coordinator at MacPherson’s Medical Supply

Such challenges promote knowledge transfer, expose new leadership, and dismantle institutional silos. Gamification, real-time feedback, and analytics personalize development paths and make leadership training more relevant.

Academic and educational applications

Forums, peer review sessions, group assignments, and instructor-moderated live events encourage students to interact more with each other. This is something even traditional learning methods struggle with.

For instructors, social LMS solutions provide a window into student engagement and a bridge towards formative assessment. The outcome is a more connected, active, and effective educational experience where learners and educators are better prepared to work in the real world.

Core features of social learning platforms

Many collaborative learning tools come with social learning features like forums, peer feedback, multimedia integration, reporting, and gamification. So, what are the key features that support learner engagement, knowledge retention, and learner satisfaction?

A visual checklist showing the 4 key features of a social learning platform.

Built-in social engagement features

The most popular social engagement dynamic features include forums, group chats, live Q&A, private messaging, and community areas. Students should be able to comment and react, supporting peer-to-peer learning, group projects, and constructive critiques.

Most platforms also include user profiles, which means members can show off their expertise and interests and make learning more personal.

Content support and integration

Support for content and integration with external sources make it easy for teachers and students to combine and explain a variety of media and access them on any device. Large platforms also have extensive integration capability with frequently used tools, such as Google Meet, Zoom, or popular social media platforms.

Analytics and progress tracking

How good a social learning platform is depends on how strong its analytics and progress monitoring features are.

They track individual and group engagement, including forum activity, completion of assignments, participation in group activities, and time spent on learning activities. Such extensive analytics let organizations identify skill gaps, tailor learning paths, track where learners excel, and optimize learning.

Gamification and motivational features

Gamification comes with functionalities like points, badges, leaderboards, and achievement levels. These provide learners with a sense of advancement to keep them driven and turn learning into entertaining “tasks” to keep users involved.

Leading social learning LMS platforms

Below is a detailed look at how each top LMS solution supports social learning in practice.

1. LearnWorlds

LearnWorlds assessment discussion as one of the leading social learning features within the platform

LearnWorlds brings in a unique combination of course creation and social aspects. You can use it to promote social learning by creating course communities, setting up dedicated discussion spaces, and embedding social activities within your courses. 

Use social learning activity templates to ask questions, collect feedback, run Q&As, and set collaborative tasks. LearnWorlds’ features also include a built-in community, integrated discussion forums, and peer interactions, so you can easily offer courses where students can talk to each other, give and receive peer feedback, and work collaboratively on group projects.

💡Check out LearnWorlds’ solutions to read customer stories per industry.

2. Teachfloor

Teachfloor features for sharing feedback on courses and activities

Through Teachfloor, students can take live classes, work on class projects collaboratively, and participate in dynamic discussions. Its peer review and class assignments functions let teachers support knowledge exchange and critical thinking. Teachfloor’s in-built community tools do away with the need for other communication apps, so students can discuss, share resources, and interact directly.

3. Eduflow

Eduflow course creation feature

Eduflow is more of a learning experience management system for teachers and trainers. Users can create interactive, social courses through rich authoring tools and put peer feedback activities, group assignments, and discussion threads into the mix. On this social interactive learning platform, you can use templates for onboarding, skills practice, and leadership development by tracking progress on engagement and knowledge retention.

4. Docebo

Customizing learner spaces with personalized branding in Docebo

Docebo is good at combining formal learning with social and informal learning in one platform. The “Discover, Coach & Share” module lets users ask questions, share items, and connect with experts via knowledge libraries. Docebo’s mobile and gamified learning also allow for social learning to become more accessible for all users.

5. 360Learning

a Security and IT Compliance path list of modules in 360Learning

A major theme behind 360Learning is the importance it places on course creation to keep learning materials updated with peer-generated information. Learners can join discussion forums, providing feedback on courses and asking questions within modules. Deep analytics give more insights into engagement and skill progress, while integrations with Slack and Microsoft Teams enable smooth social learning in the flow of work.

6. TalentLMS

TalentLMS learning overview with quick actions, users, and timeline

TalentLMS offers social learning through discussion boards, forums, and working on shared projects. It also provides a gamified, peer-reviewed environment for group work. Blended learning is also supported.

7. Litmos

Litmos list of courses and start boost progress tracking

Designed for businesses looking to increase learner engagement, Litmos comes with advanced social learning and collaboration features such as forums, leaderboards, and virtual events. Litmos also encourages knowledge sharing with gamification, AI-based content recommendations, and downloadable learning resources.

8. Moodle

Moodle course on Cross-cultural communication with modules and next steps

Forums, wikis, and group projects enable educators in Moodle to create peer-review processes, run real-time discussions, and encourage student debate. With flexible plugins, Moodle allows organizations to create distinctive, collaborative social spaces that foster the exchange of ideas and maintain the momentum of ongoing learning.

9. Tovuti

Tovuti overview dashboard for tracking training efficacy

With Tovuti, learning facilitators can implement group activities, encourage knowledge exchange, and use content authoring tools for embedding social learning moments (eg polls, Q&As, and breakout tasks).

10. iSpring Learn

iSpring Learn view for creating a question with answer choices and feedback options

iSpringLearn offers an easy way to organize group activities, mentor programs, and projects to work on together. This gives learners and trainers plenty of ways to communicate in real-time and asynchronously.

11. Cornerstone OnDemand

Cornerstone OnDemand website introduction

Cornestone OnDemand users can participate in work groups, share knowledge, and peer mentor with their friends, all while being tracked with reporting capabilities built into the system. Its open platform powers networking, problem-solving communities, and leadership networking via an adaptable social learning system.

How to choose the best social learning platform for your business

To make the right call, you need to look past the bells and whistles and consider how well each platform competes with your individual learning needs, integration requirements, and user experience wants.

Critical attributes to consider in choosing a social learning platform include:

Get the best social LMS solution with LearnWorlds

Looking for a really interactive, collaborative online learning experience? LearnWorlds is the perfect social LMS option that combines a robust course creation suite with powerful social elements like integrated communities, live discussions, and activity-driven group features.

It’s also equipped with built-in forums, spaces designed for sharing and discussing focused topics, and interactive templates for activities such as self-reflection, real-time Q&A, and group projects. These promote meaningful discussion between learners, educators, and peers.

Keen to discover why LearnWorlds offers the ultimate social LMS? Start your own free 30-day trial to discover a more interactive, community-focused model of online education.

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Sources

[1] Fortune Business Insights: Learning Management System (LMS) Market Size, Share & Industry Analysis

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Alexandra-Cote-author-profile
Alexandra Cote

Alexandra Cote is a SaaS growth marketer and online instructor who's worked with dozens of brands in the MarTech, HR tech, and productivity space. She's also a strong supporter of staying happy at work and choosing a healthy career path.

FAQ

Everything you have ever wondered, but were too afraid to ask...

What is social learning?
Social learning is learning that takes place between people, just like it does through real-life interactions. Based on the concept of social learning theory, it focuses on imitation, action modelling, and shared experiences so people learn through conversation, mentorship, and group activities.
Can social learning platforms improve course completion rates?
Yes. Social learning networks can raise course completion rates. When you add community components like groups, online discussions, peer feedback, and accountability structures, learners experience a decreased sense of isolation and increased motivation.
What are the must-have features in a social LMS platform?
Key elements of a social LMS are discussion forums, live chats, group workspaces, peer reviews, and content sharing. Other key features include gamification, mobile access, analytics dashboards, and integration with third-party business systems.
What is peer learning, and how is it facilitated by an LMS?
Peer learning refers to students or employees learning from each other, typically by working on projects together, sharing feedback, and knowledge. An LMS promotes peer learning through interactive discussions, group activities, peer assessment assignments, and real-time communication tools.
What industries benefit most from social learning LMS solutions?
Social learning LMS is ideal for sectors where training is done continuously, like healthcare, technology, education, and professional services. Enterprises in these industries will also want to use social learning to increase engagement, reduce churn, and improve performance.
How can organizations measure engagement in a social LMS?
You can measure engagement in a social LMS by looking at active participation in discussions, sharing of content, commenting, time on the platform, course completion rates, quiz scores, and similar. Feedback surveys and referrals also offer clues on user satisfaction and how to grow the user base.
Are social learning platforms suitable for small businesses?
Definitely. Social learning platforms are perfect for small businesses as they're incredibly flexible and easy to scale. They simplify onboarding, lower training costs, centralize your resources, and make it easy to track team progress. It's also worth noting that there are quite a few platforms (like LearnWorlds) with special offerings designed for small teams.
What integrations should you look for in a social learning LMS?
Some key integrations to think about would be identity and SSO providers, video conferencing tools, HR/CRM systems, online store platforms, and popular social media networks. These are the integrations that will improve workflows, promote collaboration, and guarantee that your LMS works seamlessly with the systems you already have.